Description
Product Category : User Cases
Format : PDF
24/7 Support with AI-Driven Efficiency.
AI-powered customer service solutions use chatbots and virtual assistants to handle customer interactions, including inquiries, policy updates, and claim status tracking. These systems provide real-time, around-the-clock assistance, improving customer satisfaction and reducing the workload on human agents. Natural language processing (NLP) enables AI to understand and respond to customer questions in a conversational and contextually relevant manner.
