Description
Product Category : User Cases
Format : PDF
Retaining Customers with AI-Driven Churn Predictions.
Predictive customer churn analysis uses AI to identify subscribers who are likely to switch to competitors. By analyzing data such as usage patterns, billing history, and customer service interactions, telecom operators can pinpoint customers at risk of leaving and take targeted actions to retain them. Personalized offers and improved customer engagement strategies can then be deployed to enhance retention.
