Privacy Policy

Updated November 2024

Your privacy is very important to us. Accordingly, we have developed this Policy to help you understand how we collect, use, communicate, disclose, and protect personal information. The following outlines our privacy policy.

Information Collection

Personal Information: We collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our Site. This may include your name, email address, mailing address, phone number, and payment information.

Cookies: We use cookies to enhance your experience on our Site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. Our cookies do not contain any personally identifiable information.

Use of Information

We use the information we collect from you in the following ways:

• To personalize your experience: Your information helps us to better respond to your individual needs.
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Information Disclosure

We may share or disclose your personal information in the following situations:

• To contractors, service providers, and other third parties: We use these parties to support our business. These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To our subsidiaries and affiliates: For business purposes consistent with this Privacy Policy.
• In connection with a merger or sale: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Kognition.Info’s assets, personal information held by the Company about our users may be among the assets transferred.
• To comply with legal obligations: We may disclose your information to comply with any court order,

• law, legal process, or government or regulatory request: This includes responding to any lawful request by public authorities, including meeting national security or law enforcement requirements.
• To enforce our policies and agreements: Including for billing and collection purposes.
• To protect rights and safety: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kognition.Info, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Secure servers and networks: Your personal information is stored on secure servers and networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
• SSL encryption: All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it.

International Users

The Site is controlled and operated from the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the Site, you consent to the transfer of your information to the United States.

Third-Party Services

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. These third parties are contractually obligated to maintain the confidentiality and security of your personal information and are restricted from using, disclosing, or altering your data in any way other than to provide the requested services to us.

Links to Other Websites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Children’s Privacy

Kognition.Info does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.

Your Consent

By using our Site, you consent to our privacy policy.

Changes to Our Privacy Policy

Kognition.Info reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Support at Kognition.Info dot com.

Thank you for trusting Kognition.Info with your personal information. We are committed to protecting your privacy and providing you with a safe and secure experience on our Site.