Description
Product Category : User Cases
Format : PDF
24/7 Customer Assistance with AI-Driven Chat Solutions.
Automated chatbots use AI to provide round-the-clock customer support, handling inquiries, order tracking, returns, and more. These chatbots leverage natural language processing (NLP) to engage with customers in a conversational manner, resolving common issues quickly and efficiently. By automating customer service, online retailers can improve customer satisfaction and reduce the workload on human support teams.