Creating Meaningful Digital Conversations

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Product Category: Baker’s Dozen
Format: PDF

A Baker’s Dozen Methods for Creating Meaningful Digital Conversations

Conversational AI has become a crucial touchpoint between businesses and their customers in today’s digital-first customer service landscape. However, the difference between a frustrating chatbot interaction and a helpful virtual assistant experience lies in implementation and design details. Here are thirteen proven methods for elevating conversational AI from basic automation to truly engaging customer service solutions.

The Product is available for download for our paid subscribers. The product is a PDF with 13 ideas elaborating each concept along with a short introduction, takeaways, and next steps.  There are over 120 such downloadable Baker’s Dozen products.

For a comprehensive list, go to https://www.kognition.info/bakers-dozen-strategies-for-enterprise-ai/